Success is a term that can be perceived in many different ways simply because one’s success isn’t synonymous with another’s. This topic has always spiked interesting conversations amongst our team members. We believe that if we are responsible for our own happiness then we must surely be responsible for our own success.
As a team, we managed to put forth the unique elements that contribute to de Kretser’s success. As we head towards a new year, and with a clear vision in mind, we thought we would share with you just what that means. We wouldn’t be in this line of work if we didn’t understand numbers. That is why when it comes down to measuring de Kretser’s success, we use Key Performance Indicators such as client and performance based metrics to evaluate the impact on our overall company productivity.
Success can be measured by cumulating the wins
Whether big or small, individual or organisational, all wins impact on the productivity and success. It’s not always about celebrating the Big Wins like on-boarding new clients but the importance of celebrating the small wins along the way. It’s been crucial for our team to highlight daily successes, especially during tax season. Our team has often managed to tick off even the most arduous tasks on a To-Do list. Although this may not be considered an actual win, for our team completing these tasks meant that we were able to help more clients with issues involving taxes and compliance.
With this said, we definitely achieve more as a group. We strongly believe in teamwork and have been a lot more productive because of it. We must admit, being able to work collaboratively is an attribute that we look for in potential employees. Many people think that Accountants are introverts and would assume that we work best alone but this couldn’t be further from the truth. Our natural ability to collaborate and work in unison has given us an advantage over the competition.
Celebrating employees and creating engagement
There are many imaginative ways to celebrate success. Most recently, Kirsty, our Senior Accountant, celebrated her 10-year work anniversary. Kirsty’s work anniversary was a great way to underline her strengths but also our way of showing appreciation. Kirsty’s milestone work anniversary was not something that we took lightly.
Our team decided to hold a Cork and Canvas to celebrate Kirsty’s loyalty and dedication to the de Kretser team. The group activity and workshop had wonderful outcomes. It increased employee engagement, allowed for team bonding opportunities and helped communicate and translate our brand values to our newest team members.
We found that the more we highlight success the more our employees feel valued and have a sense of belonging. It also helps in communicating the brand, which can eventually lead to boosting company productivity. We have a high employee retention rate and this contributes to our success.
Success is determined by the strength of our relationships
We build and create strong relationships with other team members and clients alike. It must be said that we have a loyal client base and some have been with the company for over 40 years. Through the years, the relationships built have helped establish de Kretser as a brand. Today we are honoured to consider so many clients part of our family. In our many years of practice, we are certain that there is nothing more valuable than building positive client relationships, which have directly translated to our success.
From individual achievements and work anniversaries to 40-year client relationships- small or big wins, the way we measure our success is always through specific goals, setting targets and KPIs, which we’ve met and exceeded year after year. As we approach 2022, we look forward to kicking more goals and celebrating with you.
And to whatever your success may look like for you in 2022 and beyond, we will support you along the way…
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